8 Rowan Gardens, Natland, Kendal LA9 7FJ
07880 776975

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Privacy Policy Kendal Driving School

This Privacy Policy was last updated on 13th January 2020.

Changes may be made to this policy in the future. Please revisit this page to keep up to date.

By using this website, you agree that you have read and understood our Privacy Policy set out below. Although the language is simple, the intentions behind this policy are to provide complete transparency to the user on how information is collected and used on this website.

WHAT INFORMATION IS COLLECTED ON THIS WEBSITE?

When you fill out our contact form, or any enquiry form, on this website, we collect your email address and any other contact information that you provide.

Our website is secure. You can see this as it has https: and a padlock in the browser address bar. This means the connection from your computer to the website is secure, and all information passed over the network is encrypted with SHA-2, 256-bit cryptography. The information you provide to us when filling out a form is transferred from your computer to our website server and then to our local email via SMTP (Simple Mail Transfer Protocol). All information is protected by SSL.

Information that you provide is not stored on the website server, or in any database.

HOW WE USE YOUR INFORMATION

The contact information that you provide, i.e. your name, email address, and telephone number, is used to help us get back to you, via the email or telephone number that you provide, to answer your enquiry.

HOW LONG DO WE KEEP YOUR INFORMATION FOR?

When we enter into an agreement, your details are kept for as long as that agreement is valid. We need these details to keep in contact with you about your Driving lessons and Driving Test. If you make an enquiry that does not lead to an agreement, we keep your details for 30 days, unless otherwise agreed by both parties, after which time any correspondence about your enquiry is deleted and any paperwork is securely destroyed.

AGE LIMITS

The website services are aimed at adults over the age of 16.

USER ACCESS REQUEST

You can request to see any data that we hold at any time. Any request will be responded to within 30 days.

DELETION REQUEST

You have the right to ask for any personal data that we hold on you to be deleted. Unless there is a reason why that data is needed - for example, to allow us to fulfil a service that we are currently providing to you, or for legal reasons, your data will be erased on request.

HARDWARE

All of our computer hard drives are encrypted, fire-walled and password protected. We adopt appropriate security measures to protect against unauthorised access, alteration, disclosure or destruction of any information that we may hold about the service we provide for you.

WEBSITE HOSTING

The hosting servers that we use are UK based, and GDPR compliant. The network security is provided by Juniper and Cisco industry-standard firewalls. The premises are secured by 3m perimeter fencing, 25+ CCTV cameras, 24x7 personnel and electronic access control systems.

THIRD PARTIES

We regard your personal information as exactly that, personal, and we do not share, rent or sell your details to any third party.

We use some third party software and applications (see below) which are essential for the workings of this website and administration of our business.

Any external sites that we have linked to, from within this website, will have their own cookie and privacy policies. We are not responsible for their content or their functionality.

Payments & Invoicing

We do not store personal financial information. Payments that you make to us are processed securely online, via Paypal. Papal is a 3rd party processor and has its own Privacy Policy*.

All records of invoices are kept for accounting and tax purposes for as long as legally required, after which they are securely destroyed.

COOKIES

A cookie is a small text file that is downloaded onto your computer, and it helps the website to remember you while you are actively on it, or when you return at a later date.

Nearly all websites need to use cookies to function. Not all cookies are the same. The cookies that are used on this website are outlined below:

Strictly Necessary Cookies (always on)

Necessary for specific website functions. They are usually set in response to an action made by the visitor, for example, logging into a password protected page, or filing in a form, or adding items to a shopping cart. You can set your browser to block these cookies but you may lose functionality and parts of the website may not show or work as expected.

Performance Cookies

Google Analytics collects non-personal identification information about visitors whenever they interact with this website such as browser name, operating system, and general region. None of this information reveals your personal identity to us. We use the Analytics to help us understand how visitors interact with this site. The analytics can show us how many visitors we have to the site each day, and which pages are visited the most frequently. This helps us to understand whether the information we are making available on the web is useful to our visitor.

Google Analytics also records your IP address. All IP addresses, gathered from this website are anonymised, to comply with the European GDPR. This means your full IP address is not recorded.

Google Analytics are useful for us, but are not essential to the running of the site. You have full control over whether you allow any website, including this one to use cookies. You can control your cookie settings, and delete stored cookies at any time, from within your browser settings. If you do disable your cookies, there may be elements of this website that do not function as you would expect.

You can delete your cookies at any time, from within your browser settings.

Google Analytics is a third-party Data Processor, and you can read about how they protect your information here*.

Advertising and Tracking Cookies

We do not use Advertising or Tracking cookies on this website.

Find out more information on Cookies here https://aboutcookies.org/ and also here https://cookiesandyou.com.

Below is a list of the first party Essential Cookies that this website uses.

ESSENTIAL COOKIES

These cookies are set to be permanently on as they are required for website functionality.

TYPE
PURPOSE

PHPSESSID

Essential Cookie

A general purpose identifier, using a random generated number, for the purpose of maintaining user session variables (for example when filling in a form or accessing password protected pages).

DYNSRV

Essential Cookie

Used for load balancing to manage server traffic demand

cookieconsent_status

Essential Cookie

Required for GDPR compliance and set when you click to the 'agree' button on cookie warning popup

PERFORMACE COOKIES

A performance cookie is not an essential cookie and you can disable this cookie below if you choose. Bizarrely enough, to remember your setting a cookie is created. This remains valid for 28 days unless you clear your browser in which case you will need to come here and click on this option again. It is much easier for you to sort your cookie options out from within your browser.

_ga

gat_gtag_UA(site ID)

_gid

__utma

__utmz

Performance Cookie

Google Analytics collects information about visitors whenever they interact with this website such as IP address, browser name, operating system, and general region. Please note that we anonymise the IP addresses, which means they are not personally identificable to you.

DATA BREACH

In line with GDPR should a data breach occur at any time, resulting in a compromise of any personally identifiable data which may affect you, we will advise you within 72 hours.

Your acceptance of these terms

By using this Site, you signify your acceptance of this policy. If you do not agree with this policy, please do not continue using this Site.

Your continued use of this Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Questions

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us using the contact form.

  • these links are provided for your convenience and were current at the time of writing. All 3rd Party websites are responsible for their policies and data, and the links and data may change. Please do your own research to ensure you have the latest information.

This website uses cookies to ensure you get the best experience. Essential cookies are required for the functionality of this website and will remain set. You can disable your cookies by changing the settings in your browser, however some of the elements of the website may not work as a result. For more information on how cookies are used on this website see Privacy Policy.